Saving you Time and Money when you Shop Online

FAQs

What is PriceGong?

PriceGong is a web browser add-on designed to give you a better online shopping experience. While you shop online PriceGong recognizes which products you are looking for and shows you the best offers on the net, without you needing to leave the site you're on.

When PriceGong detects that you are on a shopping site looking to buy a product, PriceGong will show up as a small window at the bottom right corner of your screen with alternative offers for the same product.

On how many sites is PriceGong active?

We at PriceGong are working very hard to ensure that our service will be active on every shopping site on the net. Each week we are adding hundreds of sites from all over the world. If you would like to add your favorite shopping site to our lists, just send us an email with the name of the site to: support@pricegong.com.

How much does PriceGong cost?

PriceGong is 100% free.

How do I contact customer support?

Our Help Center contains answers to our users’ most frequently asked questions (FAQs). Didn’t find an answer? Please tell us and we’ll answer you directly. Just send an email to support@pricegong.com.

What are the minimum system requirements for running PriceGong

The minimum system requirements for using PriceGong are:

Pentium (or similar) 133 MHz processor
64,000 display colors
Minimal recommended resolution is 1024x768
Windows 98 /ME or Windows NT/2000 /XP/Vista/7 (requires Admin rights)
Microsoft Internet Explorer 7 (or later)

PriceGong comes in two different versions, as a standalone application or as a browser toolbar extension.

Standalone application removal
In case you have installed PriceGong as a standalone application, it can easily be removed using the "Add/Remove Programs" window as follows:

On Windows XP and earlier:

  1. Go to the Start menu
  2. Select Settings
  3. Select Control Panel
  4. Select Add or Remove Programs
  5. Select PriceGong
  6. Click Change/Remove
  7. Follow on-screen prompts to remove the PriceGong application
On Windows Vista/7:
  1. Go to the Start menu
  2. Select Control Panel
  3. Select Uninstall a program
  4. Select PriceGong
  5. Click Uninstall/Change button
  6. Follow on-screen prompts to remove the PriceGong application

Disable PriceGong on a browser toolbar
In case you have installed a browser toolbar that includes PriceGong as an additional service, all you need to do is disable it as follows:

  1. On your browser toolbar click the PriceGong button (looks like a green price tag).
    Browser toolbar with PriceGong
    If you don't see it click the button at the right end of your toolbar, this will expose the PriceGong button.
    Browser toolbar chevron
  2. From the menu opened select "Disable".

If you installed PriceGong for Firefox browser only, you can uninstall it from the 'Add-ons Manager' dialog inside the Firefox browser by highlighting the PriceGong entry and selecting "Uninstall".

If you installed PriceGong for Chrome browser only, you can uninstall it from the 'Extensions' window inside the Chrome browser by clicking on the "Uninstall" link.

For further assistance please contact our Customer Support Team at:support@pricegong.com.